Store Operations Lead & Customer Experience

Dollar Tree Stores INC; Salinas (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking an Assistant Store Manager to support store operations, customer service, and team development in Salinas, CA. This role requires overseeing day-to-day activities, guiding associates, and maintaining a welcoming environment for customers.

The position involves organizing merchandise, supporting payroll/scheduling records, and ensuring compliance with corporate directives. A strong focus on service, safety, and efficiency is essential for success in a fast-paced

Qualifications

• High school diploma or equivalent preferred; ability to read and interpret directives.
• Experience in store management in retail, grocery, or drug store environment preferred.
• Must be able to lift up to 55 lbs and frequent standing, walking, stooping, kneeling, climbing, pushing, and pulling.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record-keeping, and loss prevention.
• Maintain clean, well-stocked store and organized stockroom.
• Protect and secure store assets including cash.
• Adhere to policies and safety guidelines; ensure staff compliance.
• Help Store Manager supervise, train, and develop Store Associates.
• Foster a positive, safe, and respectful environment for customers and staff.
• Maintain cleanliness throughout the store, bathrooms, floors, and trash.

Skills

Communication skills

Customer service

Team player

Problem solving

Written skills

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking an Assistant Store Manager to support store operations, customer service, and team development in Salinas, CA. This role requires overseeing day-to-day activities, guiding associates, and maintaining a welcoming environment for customers.

The position involves organizing merchandise, supporting payroll/scheduling records, and ensuring compliance with corporate directives. A strong focus on service, safety, and efficiency is essential for success in a fast-paced