Assistant Store Manager — Customer Experience Leader

Dollar Tree Stores INC; Kerman (CA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in California is seeking an Assistant Store Manager to help manage daily store operations, deliver excellent customer service, and develop the team.

You will assist with opening and closing procedures, organize merchandise from delivery to sales floor, supervise associates, and ensure displays are attractive. Responsibilities also include processing payroll and scheduling, inventory control, loss prevention, safety compliance, and maintaining a clean, well-stocked store.

Qualifications

• High school diploma or equivalent preferred; ability to read and explain directives.
• Store management experience in retail, grocery, or drug store preferred.
• Must lift up to 55 lbs and perform physical duties as needed.
• Strong communication, interpersonal and written skills required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational and communication skills required.
• Strong problem solving and decision-making skills required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure seasonal areas are maintained.
• Perform opening and closing procedures as needed.
• Process all corporate directives and communications related to store activities.
• Maintain promotional effectiveness of store fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (payroll, scheduling, deposits and receipts), and loss prevention.
• Maintain clean, well-stocked store and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and safety guidelines; ensure associates follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe, and respectful environment with customers, associates, and leaders.
• Keep store clean, restocked bathrooms, sweep/mop floors, take out trash, and keep areas neat.
• Other duties as assigned.

Skills

Store management

Customer service

Team development

Communication

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in California is seeking an Assistant Store Manager to help manage daily store operations, deliver excellent customer service, and develop the team.

You will assist with opening and closing procedures, organize merchandise from delivery to sales floor, supervise associates, and ensure displays are attractive. Responsibilities also include processing payroll and scheduling, inventory control, loss prevention, safety compliance, and maintaining a clean, well-stocked store.