Store Operations Lead – Customer Experience

Walgreens; Loveland (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Loveland, OH is seeking a customer-focused team member to support store operations and customer experience. You will open/close the store in management's absence, handle cash and POS tasks, and help maintain inventory and displays.

You will engage customers, resolve issues, and contribute to a consistently positive shopping experience. Ideal candidates have 1 year of leadership or supervisory experience, fluent English, and PTCB or pharmacy license as required by state.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluency in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and system start-ups.
• Completes product returns, cash drops to the safe, and provides change to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers, resolves issues, and answers questions to ensure a positive experience.
• Assists with inventory, pricing, displays, and basic store maintenance as needed.

Skills

Leadership

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Loveland, OH is seeking a customer-focused team member to support store operations and customer experience. You will open/close the store in management's absence, handle cash and POS tasks, and help maintain inventory and displays.

You will engage customers, resolve issues, and contribute to a consistently positive shopping experience. Ideal candidates have 1 year of leadership or supervisory experience, fluent English, and PTCB or pharmacy license as required by state.