Store Operations Lead - Customer Experience

Dollar Tree Stores INC; Bozeman (MT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking an Assistant Store Manager to help with store operations, customer service and team development.

You will supervise store associates, train staff, organize merchandise flow from delivery to the sales floor, and maintain a clean, safe shopping environment.

This full-time position in Bozeman, Montana offers growth within a nationwide retailer, with competitive perks and benefits to support your health and career.

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives is required.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs and perform physical tasks.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision-making skills are required.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize merchandise from delivery to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash handling), and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure all associates follow them.
• Help Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment for customers and staff.
• Maintain store cleanliness including bathrooms, floors, and restocking.
• Other duties as assigned*.

Skills

Customer service

Communication skills

Team collaboration

Problem solving

Physical stamina

Reading and interpretation

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking an Assistant Store Manager to help with store operations, customer service and team development.

You will supervise store associates, train staff, organize merchandise flow from delivery to the sales floor, and maintain a clean, safe shopping environment.

This full-time position in Bozeman, Montana offers growth within a nationwide retailer, with competitive perks and benefits to support your health and career.