Store Operations Lead – Customer Experience

Dollar Tree Stores INC; Bakersfield (CA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores INC is seeking a part-time store associate in Bakersfield, CA to support daily store operations and deliver friendly customer service. You will help organize shelves, stock merchandise, process shipments, and assist with opening and closing procedures.

The role requires strong communication, the ability to work in a high-energy team, and commitment to safety and accuracy in tasks such as cash handling, scheduling, and loss prevention.

Qualifications

• High school diploma or equivalent preferred.
• Ability to read, interpret, and explain operational directives.
• Store management experience in retail, grocery, or drug store preferred.
• Must be able to lift up to 55 lbs and perform physical tasks.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational, and communication skills.
• Strong problem solving and decision-making skills.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor; maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives including Pull and Hold/Destroy and Task Compliance.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (payroll, scheduling, cash deposits and receipts), and loss prevention.
• Maintain well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and safety guidelines; ensure staff follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe, and respectful environment with customers and colleagues.
• Keep the store clean, including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned.

Skills

Communication skills

Interpersonal skills

Written skills

Teamwork

Customer service

Organizational skills

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a part-time store associate in Bakersfield, CA to support daily store operations and deliver friendly customer service. You will help organize shelves, stock merchandise, process shipments, and assist with opening and closing procedures.

The role requires strong communication, the ability to work in a high-energy team, and commitment to safety and accuracy in tasks such as cash handling, scheduling, and loss prevention.