Store Operations Lead — Assistant Manager in Training

truenorth Convenience Stores; Cuyahoga Falls (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

True North in Ohio is seeking an Assistant Manager to oversee daily store operations, including hiring, training, and scheduling team members. The role provides leadership through clear direction, goal setting, and feedback to deliver a fast, friendly guest experience and efficient operations.

Key duties include on‑floor leadership, customer service, cash handling with POS, maintaining cleanliness, food safety where applicable, interior and exterior upkeep, inventory tasks, and acting as

Qualifications

• Must hold a high school diploma or equivalent.
• Prior customer service or cashier experience preferred.
• Ability to operate POS and related store equipment.
• Must have valid driver’s license and access to a reliable vehicle.

Responsibilities

• Provide active, visible floor leadership during shifts and support team members.
• Deliver prompt, courteous customer service in line with company standards.
• Accurately process customer transactions using the POS system.
• Maintain a clean, safe, and organized store environment.
• Perform food service tasks following safety and sanitation requirements, where applicable.
• Perform interior and exterior duties to support daily operations.
• Act as manager-on-duty during assigned shifts and oversee store operations.
• Recruit and train new team members and monitor performance.
• Run reports, manage banking procedures, and ensure loss prevention.
• Monitor and improve store performance to meet goals.

Skills

Leadership

Customer service

Cash handling

POS knowledge

Food safety knowledge

Team supervision

Education

High school diploma or equivalent

Tools

POS system

DVR system

Job description

True North in Ohio is seeking an Assistant Manager to oversee daily store operations, including hiring, training, and scheduling team members. The role provides leadership through clear direction, goal setting, and feedback to deliver a fast, friendly guest experience and efficient operations.

Key duties include on‑floor leadership, customer service, cash handling with POS, maintaining cleanliness, food safety where applicable, interior and exterior upkeep, inventory tasks, and acting as