Store Operations Lead - Assistant Manager

R301US Hibbett Retail, Inc.; Thomasville (NC); On-site; USD 15,000 - 21,000; Full time

Job summary

Hibbett Retail, Inc. in Thomasville, NC seeks an Assistant Manager to support Store Manager in daily store operations, selling, restocking, merchandising and scheduling. You will lead guest service, supervise in the Store Manager’s absence, and help drive profitability across departments.

The role emphasizes customer service excellence, teamwork, and adherence to company policies and procedures. On-site position at Southgate Plaza.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative to take on important tasks.
• Strong attention to detail with the ability to handle multiple tasks.
• Team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Provide guidance to staff and customers across departments as needed.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Promote and sell services and merchandise offered by Hibbett I City Gear.
• Maintain quality customer service per company manuals and policies.

Skills

Retail experience

Customer service

Interpersonal skills

Fast-paced environment

Team leadership

Initiative

Attention to detail

Team player

Job description

Hibbett Retail, Inc. in Thomasville, NC seeks an Assistant Manager to support Store Manager in daily store operations, selling, restocking, merchandising and scheduling. You will lead guest service, supervise in the Store Manager’s absence, and help drive profitability across departments.

The role emphasizes customer service excellence, teamwork, and adherence to company policies and procedures. On-site position at Southgate Plaza.