Store Operations Lead

C-A-L Ranch Stores; Goodyear (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

C-A-L Ranch Stores in Goodyear, AZ is seeking a manager-on-duty to oversee daily store operations, drive customer service, and maximize sales and profitability through effective merchandising, staffing, and cost control.

Responsibilities include coordinating promotions and displays, hiring and training staff, scheduling, inventory replenishment, and safeguarding store security. In the Store Manager's absence, you assume leadership and daily decision-making responsibilities.

Qualifications

• 3 years of experience working in a retail environment.
• Advanced knowledge of Eagle Browser.
• Experience working in different departments of the store.
• Advanced knowledge of operating a POS system.
• High School Diploma or equivalent combination of education and experience.
• Ability to obtain and possess valid driver’s license and insurance.
• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Familiar with standard retail concepts and practices.
• Familiar with reading and understanding industry and financial reports.
• Experience using Microsoft Word and Excel.

Responsibilities

• Coordinate sales promotion activities and prepare merchandise displays and signage.
• Recruit, train, develop, and communicate with all staff and assess performance on a daily, monthly, and annual basis.
• Plan and prepare work schedules to assign associates to specific duties.
• Monitor and order merchandise from distribution center to replenish merchandise in store.
• Ensure compliance of associates with established security, sales, and recordkeeping procedures and practices.
• Address, problem-solve, and resolve customer complaints or inquiries.
• Open and close the store when needed, including security and related duties.
• Manage payroll budget and fiscal responsibilities with corporate office.
• In the absence of the Store Manager, assume all duties of the Store Manager to make appropriate decisions for the daily operations of the store.
• Help in departments when needed.
• Perform daily cleaning – such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the store floor.
• Other duties assigned as needed.
• May be required to operate a forklift on occasion. Forklift certification will be required and obtained on the job.
• May be required to dispense propane on occasion. Propane certification will be required and obtained on the job.

Skills

Strong interpersonal skills

Written and verbal communication

Adaptability to changing environments

Retail concepts and practices

Reading and understanding industry/fin

Education

High School Diploma or equivalent

Education+experience mix

Tools

Eagle Browser

POS system

Microsoft Word

Microsoft Excel

Job description

C-A-L Ranch Stores in Goodyear, AZ is seeking a manager-on-duty to oversee daily store operations, drive customer service, and maximize sales and profitability through effective merchandising, staffing, and cost control.

Responsibilities include coordinating promotions and displays, hiring and training staff, scheduling, inventory replenishment, and safeguarding store security. In the Store Manager's absence, you assume leadership and daily decision-making responsibilities.