Store Operations Lead

H-E-B; Fort Worth (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

H-E-B in Fort Worth is seeking an Assistant Store Director to support Store Leaders with daytime and mid-shift coverage, and to oversee closing operations. You will supervise the Cash Office, Service Co., Facilities, and Customer Champions to ensure efficient store performance.

The role requires proven management experience, strong leadership and communication skills, and the ability to analyse costs and implement improved processes.

Qualifications

• Proven management experience (VP-level or equivalent) with HR approval.
• Strong leadership and interpersonal skills.
• Excellent customer service and communication abilities.
• Analytical planning and organizational skills.
• Proficient with MS Word/Excel and store systems.

Responsibilities

• Provide daytime/mid-shift coverage and oversee closing operations.
• Direct oversight of Cash Office, Service Co., Facilities, and Customer Champions.
• Lead store teams to maintain sanitation, safety, and product integrity.
• Conduct audits to ensure compliance with regulations and standards.
• Manage budgets, expenses, and store sundry accounts.
• Handle customer concerns and coordinate with department managers.

Skills

Leadership

Customer service

Analytical

MS Office

Communication

Education

SORL Training

Job description

H-E-B in Fort Worth is seeking an Assistant Store Director to support Store Leaders with daytime and mid-shift coverage, and to oversee closing operations. You will supervise the Cash Office, Service Co., Facilities, and Customer Champions to ensure efficient store performance.

The role requires proven management experience, strong leadership and communication skills, and the ability to analyse costs and implement improved processes.