General Manager: Store Growth & Operations Leader

H-E-B; Fort Worth (TX); On-site; USD 190,000 - 270,000; Full time

Job summary

H.E.B. in Fort Worth, Texas seeks a General Manager (Store Leader) to own total business performance across operations, merchandising, and people in a high-volume store.

This is a complete leader role: run the business, elevate the product, and build a high-performing team. Requires a Bachelor's degree (MBA preferred) and 7–10+ years of progressive leadership in grocery/retail with strong P&L ownership.

Qualifications

• Bachelor’s degree required; MBA preferred (or equivalent leadership experience)
• 7–10+ years of progressive leadership experience in grocery, retail, or food service
• Proven success leading large, complex, multi‑department operations
• Demonstrated strength across operations, merchandising, and talent leadership
• Strong financial acumen with a track record of delivering results
• Deep understanding of food retail and general merchandise
• Strong curiosity and enthusiasm for food, with the ability to translate trends and product knowledge into meaningful business results
• Skilled in organizational development, coaching, and performance management
• Effective communicator with strong decision‑making and influencing skills
• High adaptability and resilience in a fast‑paced, evolving environment

Responsibilities

• Own full-store P&L: sales, margin, labor, shrink, and expenses
• Translate market trends and competitive insights into clear, actionable strategies
• Identify long-term opportunities and position the store to outperform the market
• Make high-impact decisions on staffing, merchandising, and resource allocation
• Lead daily operations across all departments with a focus on consistency, speed, and quality
• Ensure execution of all company standards, food safety, and regulatory requirements
• Establish a disciplined operating cadence that drives accountability and results
• Navigate complexity and make sound decisions in a fast-paced environment
• Own the in-store experience across fresh, center store, and general merchandise
• Drive merchandising strategy: seasonal planning, pricing, assortment, and inventory optimization
• Leverage deep understanding of customer preferences and local market dynamics
• Demonstrate a genuine curiosity for food—staying current on trends, exploring new products, and translating insight into differentiated store execution
• Elevate product presentation and ensure the store reflects a best-in-class standard
• Lead and evolve General Merchandise categories including Baby, Beauty, Entertainment, Seasonal, and Texas Backyard/Farm & Ranch
• Identify growth opportunities and refine assortment to meet customer demand
• Align merchandising strategy with financial and operational goals
• Lead, coach, and develop a team of 20+ managers across all functions
• Build a strong leadership bench and succession pipeline
• Own all talent decisions: hiring, promotion, development, and performance management
• Create a culture of accountability, ownership, and continuous improvement
• Lead the store through change with clarity and confidence
• Identify opportunities to improve processes, efficiency, and overall performance
• Integrate data and insights from multiple sources to make informed decisions
• Act as a change agent—driving innovation while maintaining operational discipline

Skills

Leadership

Operations

Merchandising

Finance

People management

Strategy

Change management

Communication

Decision making

Adaptability

Education

Bachelor’s degree

MBA preferred

Job description

H.E.B. in Fort Worth, Texas seeks a General Manager (Store Leader) to own total business performance across operations, merchandising, and people in a high-volume store.

This is a complete leader role: run the business, elevate the product, and build a high-performing team. Requires a Bachelor's degree (MBA preferred) and 7–10+ years of progressive leadership in grocery/retail with strong P&L ownership.