Store Operations & Guest Experience Lead

Dollar Tree; Cleveland (OH); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Cleveland, OH is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with day-to-day store activities and help lead a team to deliver exceptional service.

The ideal candidate will have strong communication, problem-solving, and interpersonal skills, the ability to lift up to 55 lbs, and prior store-management experience is preferred. This role offers growth opportunities and a competitive benefits package.

Qualifications

• High school diploma or equivalent; ability to read, interpret, and explain operational directives.
• Store management experience in retail, grocery, or drug store preferred.
• Must be able to lift up to 55 lbs and perform physical store duties.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers with questions or concerns in a positive, approachable manner.
• Organize and transfer merchandise from delivery to stockroom and sales floor as needed.
• Perform opening and closing procedures as needed.
• Supervise and develop Store Associates.
• Maintain a clean, well-stocked sales floor and organized stockroom.

Skills

Customer service

Communication skills

Teamwork

Problem solving

Physical stamina

Education

High school diploma or equivalent

Job description

Family Dollar in Cleveland, OH is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with day-to-day store activities and help lead a team to deliver exceptional service.

The ideal candidate will have strong communication, problem-solving, and interpersonal skills, the ability to lift up to 55 lbs, and prior store-management experience is preferred. This role offers growth opportunities and a competitive benefits package.