Store Operations & Growth Leader

Abercrombie & Fitch Co.; Kapolei (HI); On-site; USD 52,000 - 72,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager in Kapolei, HI to lead daily store operations, drive sales, and deliver exceptional customer service across all touchpoints.

You will oversee opening/closing routines, staffing and payroll, training, product knowledge, visual merchandising, and inventory control while promoting brand standards. The role emphasizes recruiting, engagement, and development to grow into future store leadership.

Qualifications

• Experience leading a retail team and delivering exceptional customer service.
• Strong leadership and coaching abilities with a track record of team development.
• Ability to analyze store performance and drive sales through effective merchandising.

Responsibilities

• Open and close routines for the store.
• Supervise sales floor and stockroom, ensuring excellent customer service and smooth operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Operate Point of Sale systems.
• Fulfill Omni Channel Orders.
• Represent the Brand and embody company culture and values.

Skills

Customer service

Leadership

Staff management

Merchandising

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager in Kapolei, HI to lead daily store operations, drive sales, and deliver exceptional customer service across all touchpoints.

You will oversee opening/closing routines, staffing and payroll, training, product knowledge, visual merchandising, and inventory control while promoting brand standards. The role emphasizes recruiting, engagement, and development to grow into future store leadership.