Store Operations & People Leader

Abercrombie & Fitch Co.; Cerritos (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to drive sales, manage daily store operations, and lead a team to deliver best-in-class customer service. You will oversee opening/closing routines, scheduling, and payroll, while leveraging product knowledge to boost performance and maintain visual standards.

The role focuses on recruiting, training, engagement, and developing staff, with a promote-from-within philosophy to grow future store leaders.

Qualifications

• Excellent customer service skills and brand knowledge.
• Ability to lead, recruit, train and develop team members.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer service

People leadership

Sales analysis

Store operations

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to drive sales, manage daily store operations, and lead a team to deliver best-in-class customer service. You will oversee opening/closing routines, scheduling, and payroll, while leveraging product knowledge to boost performance and maintain visual standards.

The role focuses on recruiting, training, engagement, and developing staff, with a promote-from-within philosophy to grow future store leaders.