Store Operations & Customer Service Lead

TPH Holdings LLC; Hurst (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k

Paid time off

Advancement opportunities

Job summary

TPH Holdings LLC through XL Parts/The Parts House distribution centers in Texas is seeking an Assistant Store Manager. You will oversee shipping/receiving, assemble and fill customer orders within a 45-minute window, manage inventory, and schedule drivers. The role includes cash handling, store and warehouse upkeep, and responding to customer inquiries. Competitive benefits offered.

Equal Opportunity Employer; background check and drug screen required.

Qualifications

• Customer service mindset with a focus on helping customers
• Clear communication and strong interpersonal skills
• Ability to work in a fast-paced retail environment

Responsibilities

• Shipping and receiving of merchandise
• Assemble and fill customer orders to be delivered within a 45minute window
• Inventory and cycle counts
• Schedules contract drivers based on company needs
• Answers customer questions and addresses complaints
• Store opening and closing duties
• Handles cash, cash counts, and deposits
• Stocks and pulls parts
• Answers phones
• Keeps store and front counter clean
• Keeps warehouse clean and provides a safe work environment

Skills

Customer service

Communication

Interpersonal skills

Education

High School Degree or GED

Job description

TPH Holdings LLC through XL Parts/The Parts House distribution centers in Texas is seeking an Assistant Store Manager. You will oversee shipping/receiving, assemble and fill customer orders within a 45-minute window, manage inventory, and schedule drivers. The role includes cash handling, store and warehouse upkeep, and responding to customer inquiries. Competitive benefits offered.

Equal Opportunity Employer; background check and drug screen required.