Retail Logistics & Customer Care Lead

TPH Holdings LLC; Louisiana (MO); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Medical

Vision

Life insurance

401k

Paid time off

Opportunities for advancement

Job summary

XL Parts/The Parts House (TPH) is seeking an Assistant Store Manager to oversee shipping/receiving, order assembly, and daily store operations. You will manage inventory, schedule drivers, and assist customers while maintaining a clean, safe retail and warehouse environment.

The role requires 1–2 years in retail, strong customer service and communication skills, and the ability to pass background and drug screening. Equal opportunity employer, with competitive benefits.

Qualifications

• High School Degree or GED.
• 1 to 2 years of working in a retail environment.
• Highly motivated to provide superb customer service.
• Excellent communication and interpersonal skills.
• Must be able to pass a criminal background and drug screen.

Responsibilities

• Shipping and receiving of merchandise.
• Assemble and fill customer orders to be delivered within a 45 minute window.
• Inventory and cycle counts.
• Schedules contract drivers based on company business needs.
• Answers customer questions and addresses complaints.
• Store opening and closing duties.
• Handles cash, cash counts, and deposits.
• Stocks and pulls parts.
• Answers phones.
• Keeps store and front counter clean.
• Keeps warehouse clean and provides a safe work environment.

Skills

Customer service

Communication

Retail experience

Background check

Education

High School Diploma or GED

Job description

XL Parts/The Parts House (TPH) is seeking an Assistant Store Manager to oversee shipping/receiving, order assembly, and daily store operations. You will manage inventory, schedule drivers, and assist customers while maintaining a clean, safe retail and warehouse environment.

The role requires 1–2 years in retail, strong customer service and communication skills, and the ability to pass background and drug screening. Equal opportunity employer, with competitive benefits.