Store Manager: Operations & Customer Experience Leader

XLP_TPH; Houston (TX); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical

Vision

Life insurance

401k

Paid time off

Job summary

XL Parts/The Parts House (TPH) in Houston, TX is seeking a Store Manager to oversee day-to-day store operations, employee scheduling, inventory control and closing duties. You will drive sales, manage customer interactions, and ensure a safe, clean work environment.

The role requires 3–4 years in retail, strong leadership, and excellent communication. You will supervise staff, handle cash processes, and coordinate shipping/receiving with a focus on timely customer service.

Qualifications

• Strong leadership and customer management abilities.
• Excellent communication and interpersonal skills.
• Minimum of 3 to 4 years of working in a retail environment.

Responsibilities

• Meet and exceed sales goals set by General Manager.
• Schedule employees based on payroll hours.
• Day to day store operations.
• Shipping and receiving of merchandise.
• Assemble and fill customer orders to be delivered within a 45minute window.
• Inventory and cycle counts.
• Schedules contract drivers based on company business needs.
• Answers customer questions and addresses complaints.
• Store opening and closing duties.
• Handles cash, cash counts and deposits.
• Stocks and pulls parts.
• Answers phones.
• Keeps store and front counter clean.
• Keeps warehouse clean and provides a safe work environment.
• Supervise 1 or more employees.
• Assigns work duties as needed.

Skills

Leadership

Customer service

Communication

Interpersonal skills

Education

High School GED

Job description

XL Parts/The Parts House (TPH) in Houston, TX is seeking a Store Manager to oversee day-to-day store operations, employee scheduling, inventory control and closing duties. You will drive sales, manage customer interactions, and ensure a safe, clean work environment.

The role requires 3–4 years in retail, strong leadership, and excellent communication. You will supervise staff, handle cash processes, and coordinate shipping/receiving with a focus on timely customer service.