Store Operations & Customer Service Coach

Wal-Mart Stores East, LP; Mount Laurel Township (NJ); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Life insurance

Employee discounts

Bonus opportunities

Live Better U education benefits

Job summary

Wal-Mart Stores East, LP is seeking a Store Leader to drive financial performance, lead and develop teams, and deliver exceptional customer service in alignment with the One Best Way (OBW) service model.

The role emphasizes supervising hourly associates, implementing training, and ensuring policy compliance while promoting a culture of belonging. A path to growth and regional pay considerations are mentioned.

Qualifications

• 2 years of college or equivalent experience with supervisory responsibilities.
• Retail experience with supervisory responsibilities may substitute for college.
• Open Door Policy trainings and related assessments are required.

Responsibilities

• Lead and develop teams by teaching, training, and listening to associates.
• Drive store performance by managing budget, merchandising, and operations.
• Ensure customer service excellence and resolve issues through the OBW service model.
• Promote a culture of belonging and inclusivity while complying with policies.

Skills

Retail experience

Supervisory experience

Education

2 years of college

Bachelor of Science in Business Management and Leadership

Job description

Wal-Mart Stores East, LP is seeking a Store Leader to drive financial performance, lead and develop teams, and deliver exceptional customer service in alignment with the One Best Way (OBW) service model.

The role emphasizes supervising hourly associates, implementing training, and ensuring policy compliance while promoting a culture of belonging. A path to growth and regional pay considerations are mentioned.