Store Operations & Customer Experience Leader

Dollar Tree; Morristown (TN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Morristown, TN is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily store activities, organize merchandise, and help train Store Associates to maintain a clean, safe, and welcoming environment.

The role requires strong communication, organizational, and problem-solving skills, with the ability to lift up to 55 lbs and work in a high-energy team setting. Equal opportunity employer. Full-time role.

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives is required.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs. and perform physical tasks (walking, standing, bending, etc.).
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision-making skills are required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process information related to store activities and directives.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping, and loss prevention.
• Maintain clean, well-stocked store and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and safety guidelines; ensure associates follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment for customers and staff.
• Keep store clean, restocked, and presentable; manage bathrooms and floors as needed.
• Other duties as assigned.

Skills

Store management experience

Customer service

Team development

Communication skills

Education

High school diploma

Tools

POS systems

Cash registers

Job description

Dollar Tree in Morristown, TN is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily store activities, organize merchandise, and help train Store Associates to maintain a clean, safe, and welcoming environment.

The role requires strong communication, organizational, and problem-solving skills, with the ability to lift up to 55 lbs and work in a high-energy team setting. Equal opportunity employer. Full-time role.