Store Operations & Customer Experience Lead

Five Below; Norwalk (CT); On-site; USD 20,000 - 28,000; Part time

Benefits offered by this job

Health insurance

Wellness programs

Job summary

Five Below in Norwalk, CT is seeking an energetic team member to ensure exceptional customer service and smooth store operations. You will train crew, supervise staff on duty, and assist with openings/closings while maintaining a friendly, safe shopping environment.

The role emphasizes sales driving, merchandising collaboration, and daily operational responsibilities in a fast-paced retail setting.

Qualifications

• Excellent verbal and written communication skills.
• Ability to multi-task and stay organized.
• Creative thinker who remains composed under pressure.
• Flexibility to work varied shifts.

Responsibilities

• Operate the cash register and provide fast, friendly checkout.
• Assist with store opening/closing, including cash handling and alarms.
• Oversee daily activities of store associates and customer service.
• Support onboarding and ongoing training of team members.
• Drive store sales by optimizing merchandising and service.

Education

High School Graduate or equivalent

College experience preferred

Job description

Five Below in Norwalk, CT is seeking an energetic team member to ensure exceptional customer service and smooth store operations. You will train crew, supervise staff on duty, and assist with openings/closings while maintaining a friendly, safe shopping environment.

The role emphasizes sales driving, merchandising collaboration, and daily operational responsibilities in a fast-paced retail setting.