Store Operations & Customer Experience Lead

Murphy Wall Products International Inc; Lewisville (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Profit sharing plan

Job summary

Murphy Wall Products International Inc in Lewisville, TX is seeking a store manager to oversee all store functions and employees, ensuring excellent customer service, suggestive selling, and strong product knowledge per the Company Mission and Core Values.

Responsibilities include opening/closing on schedule, greeting customers, handling inquiries, training staff in upselling, managing inventory, invoicing, cash handling, and maintaining clean displays.

Qualifications

• Strong communication skills and background in retail sales.
• Experience leading or supervising store staff is preferred.
• Bilingual abilities are a plus for customer interactions.

Responsibilities

• Open and close store on time for all scheduled shifts.
• Greet customers in person and respond to phone inquiries with product recommendations.
• Address customer complaints promptly with the team to improve service.
• Train staff to upsell based on customer needs and projects.

Skills

Communication

Retail experience

Leadership

Bilingual

Education

High School Diploma or GED

Job description

Murphy Wall Products International Inc in Lewisville, TX is seeking a store manager to oversee all store functions and employees, ensuring excellent customer service, suggestive selling, and strong product knowledge per the Company Mission and Core Values.

Responsibilities include opening/closing on schedule, greeting customers, handling inquiries, training staff in upselling, managing inventory, invoicing, cash handling, and maintaining clean displays.