Store Lead: Counter Sales & Customer Experience

MURPHY WALL PRODUCTS INTERNATIONAL INC; Farmers Branch (TX); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Profit sharing plan

Job summary

MURPHY WALL PRODUCTS INTERNATIONAL INC is seeking an Entry-level Store Manager in Farmers Branch, TX. You will oversee store operations, greet customers, and guide their product choices while ensuring excellent service and optimal inventory levels.

Responsibilities include opening/closing the store, handling invoicing and payments, supervising staff, maintaining safety and cleanliness, managing stock, and reporting to the Fort Worth office.

Qualifications

• High School Diploma or GED required.
• Preferred background with retail management or store responsibilities.
• P&L experience or accountability considered a plus.

Responsibilities

• Open and close store on time for all scheduled shifts.
• Greet customers and answer questions to meet needs with product knowledge.
• Address customer complaints promptly to improve service.
• Train employees to suggestive-sell based on customer needs.
• Oversee loaders and assist other employees as needed.
• Ensure forklift checklist is current and forklift maintenance is performed.
• Process daily invoicing and financials per company procedures.
• Ring in customer items and process payments accurately using the POS.
• Maintain daily registers and send information to Fort Worth.
• Stock merchandise and organize warehouse; assist with ordering and inventory counts.
• Monitor inventory and shrink results; ensure displays and stock levels are up to standard.
• Schedule store orders and deliveries; communicate with Sales Director.
• Monitor aging reports and assist with collections as needed.
• Ensure all items on sales floor are stocked to 100%.
• Manage store P&L and controllable expenses.
• Maintain showroom, floors, and counters with full displays.

Skills

Strong communication

Retail sales experience

Cash handling

Team leadership

Education

High School Diploma or GED

Tools

POS system

Job description

MURPHY WALL PRODUCTS INTERNATIONAL INC is seeking an Entry-level Store Manager in Farmers Branch, TX. You will oversee store operations, greet customers, and guide their product choices while ensuring excellent service and optimal inventory levels.

Responsibilities include opening/closing the store, handling invoicing and payments, supervising staff, maintaining safety and cleanliness, managing stock, and reporting to the Fort Worth office.