Store Operations & Customer Experience Lead

Walgreens; Arlington (VA); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Arlington, VA is seeking a Store Leader to open and close the store in the absence of management, handle required cash processes, and ensure the floor and stock room are ready for the business day. The role includes facilitating vendor deliveries through the backdoor and accurately recording sales.

You will engage customers, resolve issues, and coach team members on service, inventory, pricing, and displays to deliver a distinctive Walgreens experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, including systems start-ups and cash handling.
• Completes product returns, refunds, and cash handling.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, resolves issues, and answers questions to ensure a positive experience.
• Maintains store systems knowledge and supervises pricing and displays.

Skills

English fluency

Education

PTCB certification

Pharmacy license

Tools

Store systems

Job description

Walgreens in Arlington, VA is seeking a Store Leader to open and close the store in the absence of management, handle required cash processes, and ensure the floor and stock room are ready for the business day. The role includes facilitating vendor deliveries through the backdoor and accurately recording sales.

You will engage customers, resolve issues, and coach team members on service, inventory, pricing, and displays to deliver a distinctive Walgreens experience.