Store Operations & Customer Experience Associate

The TJX Companies, Inc.; Spartanburg (SC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k)

Medical benefits

Paid time off

Scholarship program

Life insurance

Job summary

Marshalls at The TJX Companies, Inc. offers opportunities to grow within a leading off-price retailer. You will join a vibrant store team focused on delivering outstanding customer service, accurate transactions, and a clean shopping environment.

Roles may include cross-training across departments to support daily store operations. The position emphasizes teamwork, adaptability, and the ability to handle multiple tasks with strong attention to detail.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Delivers a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store.
• Cross-trains to work in multiple areas of the store to support business needs.
• Rings purchases/returns accurately and handles change per procedures.
• Promotes credit and loyalty programs and maintains merchandising standards.
• Supports safety, loss prevention, and store recovery throughout the day.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Teamwork

Adaptability

Job description

Marshalls at The TJX Companies, Inc. offers opportunities to grow within a leading off-price retailer. You will join a vibrant store team focused on delivering outstanding customer service, accurate transactions, and a clean shopping environment.

Roles may include cross-training across departments to support daily store operations. The position emphasizes teamwork, adaptability, and the ability to handle multiple tasks with strong attention to detail.