Store Operations & Customer Experience Associate

Chico's FAS, Inc. - Retail; Chattanooga (TN); On-site; USD 25,000 - 34,000; Full time

Job summary

Chico’s FAS, Inc. in Chattanooga is seeking a Support Associate to help deliver MAPS-driven service and a cohesive omni‑channel experience. You will handle merchandise, stock processing, and stockroom organization while supporting store operations and customer interactions.

The role emphasizes teamwork, flexibility to work evenings and weekends, and the ability to learn company technology. We value strong communication, reliability, and a willing attitude to grow with the brand.

Qualifications

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Ability to demonstrate teamwork.
• Exposure to visual merchandising and product placement techniques desired.
• Communicate with customers, Associates, and Management; wear / communicate with headset.
• Regular attendance is essential to this position. Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Processes merchandise, ensuring items are properly stored, ticketed and located for replenishment.
• Ensures new products are properly merchandised and represented in a timely manner.
• Enters all receiving documents into the system, reconciles invoices, and handles store transfers.
• Manages visual materials, signage, and stockroom organization.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives, floorsets, and signage placement.
• Assists with boutique cleanliness and organization.
• Models MAPS principles for a cohesive omni channel experience.
• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and solicits feedback.

Skills

Communication skills

Customer service

Organizational skills

Multitasking

Tech adaptability

Teamwork

Education

High school diploma or equivalent

Job description

Chico’s FAS, Inc. in Chattanooga is seeking a Support Associate to help deliver MAPS-driven service and a cohesive omni‑channel experience. You will handle merchandise, stock processing, and stockroom organization while supporting store operations and customer interactions.

The role emphasizes teamwork, flexibility to work evenings and weekends, and the ability to learn company technology. We value strong communication, reliability, and a willing attitude to grow with the brand.