Store Operations & Customer Experience Associate

Chico's FAS, Inc.; Canton (CT); On-site; USD 23,419 - 28,929; Full time

Job summary

Chico’s FAS, Inc. in Canton, CT is seeking a Support Associate to back a customer and product-focused sales culture through merchandise handling, stock processing and stockroom organization.

You will support MAPS principles for a cohesive omni-channel experience, participate in pricing changes and floor sets, and help maintain boutique cleanliness and organization. A high school diploma and strong communication and teamwork skills are required; the role involves standing most of the shift and

Qualifications

• Excellent communication skills
• Excellent customer service skills
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to learn or adapt to technology provided by the company
• Must be able to work the majority of the shift standing
• Ability to work quickly and within strict timelines
• Ability to demonstrate teamwork
• Exposure to visual merchandising and product placement techniques desired
• Must be 18 years of age or older

Responsibilities

• Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
• Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
• Supports MAPS principles and standards through strong operational processes that support a cohesive omni channel experience.

Skills

Excellent communication skills

Excellent customer service skills

Strong organizational skills

Ability to learn or adapt to company‑s

Teamwork

Flexible schedule (nights, weekends, &

Education

High school diploma or equivalent

Job description

Chico’s FAS, Inc. in Canton, CT is seeking a Support Associate to back a customer and product-focused sales culture through merchandise handling, stock processing and stockroom organization.

You will support MAPS principles for a cohesive omni-channel experience, participate in pricing changes and floor sets, and help maintain boutique cleanliness and organization. A high school diploma and strong communication and teamwork skills are required; the role involves standing most of the shift and