Store Operations & Merchandising Associate

Chico's FAS, Inc.; Norwalk (CT); On-site; USD 23,336 - 29,205; Full time

Job summary

Chico’s FAS, Inc. in Norwalk, CT is seeking a Support Associate to reinforce a customer- and product-focused sales culture. Responsibilities include merchandise handling, stock processing, and stockroom organization to keep the store operations efficient and aligned with MAPS standards.

The role emphasizes strong communication, teamwork, and adaptability in a fast-paced retail environment, with opportunities to grow within the brand and support omni-channel experiences.

Qualifications

• High school diploma or equivalent.
• Previous stock or cashier experience preferred
• Must be 18 years of age or older
• Excellent communication skills
• Excellent customer service skills
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to learn or adapt to technology provided by the company

Responsibilities

• Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
• Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
• Supports MAPS principles and standards through strong operational processes that support a cohesive omni channel experience.

Skills

Communication

Customer service

Organizational skills

Teamwork

Multi-tasking

Adaptability

Tech proficiency

Attendance reliability

Education

High school diploma

Job description

Chico’s FAS, Inc. in Norwalk, CT is seeking a Support Associate to reinforce a customer- and product-focused sales culture. Responsibilities include merchandise handling, stock processing, and stockroom organization to keep the store operations efficient and aligned with MAPS standards.

The role emphasizes strong communication, teamwork, and adaptability in a fast-paced retail environment, with opportunities to grow within the brand and support omni-channel experiences.