Store Operations & Customer Excellence Lead

Family Dollar; Greenville (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Greenville, SC is seeking an Assistant Store Manager to help run daily store operations, deliver excellent customer service, and coach team members. The role includes merchandising, payroll/scheduling records, and loss prevention to support a safe, well‑stocked store.

Responsibilities include opening/closing, following corporate directives, maintaining attractive displays, and ensuring compliance with company policies while fostering a positive environment for customers and

Qualifications

• High school diploma or equivalent required; ability to read, interpret, and explain operational directives.
• Store management experience in retail, grocery, or drug store environment preferred
• Must be able to lift up to 55 lbs and perform frequent walking, standing, and periodic bending.
• Strong communication, interpersonal, and written skills are required
• Ability to work in a high-energy, team environment with customer focus
• Exceptional customer service, organizational, and communication skills are required

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Complete tasks and communications related to store activities and directives.

Skills

Customer service

Communication

Team player

Problem solving

Decision making

Physical stamina

Education

High school diploma or equivalent

Job description

Family Dollar in Greenville, SC is seeking an Assistant Store Manager to help run daily store operations, deliver excellent customer service, and coach team members. The role includes merchandising, payroll/scheduling records, and loss prevention to support a safe, well‑stocked store.

Responsibilities include opening/closing, following corporate directives, maintaining attractive displays, and ensuring compliance with company policies while fostering a positive environment for customers and