Store Operations Coach - Lead, Inspire & Grow Teams

Walmart; Niles (MI); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

Live Better U education program

401(k) and stock purchase

PTO and family leave

Employee discounts

Job summary

Walmart in Niles, MI offers a leadership role focused on building high-performing teams, driving store performance, and delivering exceptional customer service within Walmart’s value-driven framework.

The position emphasizes coaching, operational excellence, and continuous improvement, with a strong focus on engaging associates and customers while maintaining EDLP principles and community involvement.

Qualifications

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
• For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific Criminal Background Check (CBC) and Firearms Authorized Training.
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.)
• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

• Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implementbusiness solutions and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBWservice model
• Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements managing and assisting in budgeting forecasting and controlling expenses in designated business area to confirm they are indexed to sales monitoring and ensuring effective merchandise presentation seasonal transitions inventory flow and operational processes and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved for business area
• Provides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties setting clear expectations providing associate recognition communicating expectations consistently and effectively promoting a belonging mindset in the workplace and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential
• Coordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholders supporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability for and measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning
• Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition and promoting a belonging mindset in the workplace
• Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by implementing related action plans utilizing and supporting the Open Door Policy and providing direction and guidance on applying these in executing business processes and practices

Skills

Supervisory experience

Leadership

Customer service

Education

2 years college

1 year retail + 1 year supervisory

2 years general work + 1 year supervisory

Job description

Walmart in Niles, MI offers a leadership role focused on building high-performing teams, driving store performance, and delivering exceptional customer service within Walmart’s value-driven framework.

The position emphasizes coaching, operational excellence, and continuous improvement, with a strong focus on engaging associates and customers while maintaining EDLP principles and community involvement.