Store Operations Captain

Dick's Sporting Goods; Greensburg (Westmoreland County); On-site; USD 45,000 - 65,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Team Captain of Operations to lead store performance, coaching a team to deliver exceptional athlete-focused experiences on the sales floor and in stockrooms. You will oversee merchandising, pricing, and signage while ensuring efficient inventory and fulfillment processes.

Ideal candidates have 1–3 years of retail experience with leadership capabilities and a customer-first mindset.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail/customer-facing experience required.
• Previous people leadership experience preferred.

Responsibilities

• Lead store operations across on-field and off-field execution to ensure a consistent, athlete-ready experience.
• Coach team to deliver strong execution across merchandising, pricing, and signage on the sales floor; support inventory, fulfillment, and stockroom processes behind the scenes.
• Manage priorities and guide the team to deliver operational excellence through accuracy, efficiency, and teamwork.
• Recruit, hire, onboard, and retain direct reports; provide coaching, feedback, development, recognition, and motivation; conduct annual reviews and promotions.
• Adhere to safety, loss prevention and SOPs, and enforce policies; hold teammates accountable to standards.

Skills

Customer-facing experience

Team leadership

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is seeking a Team Captain of Operations to lead store performance, coaching a team to deliver exceptional athlete-focused experiences on the sales floor and in stockrooms. You will oversee merchandising, pricing, and signage while ensuring efficient inventory and fulfillment processes.

Ideal candidates have 1–3 years of retail experience with leadership capabilities and a customer-first mindset.