Team Captain: Store Operations & People Leader

DICK'S Sporting Goods; Williston (VT); On-site; USD 51,000 - 65,000; Full time

Job summary

DICK’S Sporting Goods is seeking a Team Captain of On Field Operations to lead execution across the sales floor, ensuring top-notch merchandising, pricing, and athlete experiences. You will coach teammates, set priorities, and deliver a consistent athlete-first shopping journey.

In this role you’ll develop plans with senior leadership, oversee head coaching, scheduling, and training to drive results while maintaining a welcoming store culture.

Qualifications

• High School Diploma or Equivalent required.
• 1-3 years of experience in relevant field.
• Previous retail/customer-facing experience required.
• Previous people leadership experience preferred.

Responsibilities

• Lead execution across the sales floor with strong merchandising, pricing, and athlete experience in all customer-facing areas.
• Coach teammates, manage priorities, and deliver a consistent, athlete-first shopping experience as Team Captain of On Field Operations.
• Develop 30-60-90 day plans to support business priorities for assigned department(s) and oversee store operations.
• Ensure staffing, training, and performance management to maintain a welcoming, compliant store environment.

Skills

Customer service

Leadership

Retail experience

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods is seeking a Team Captain of On Field Operations to lead execution across the sales floor, ensuring top-notch merchandising, pricing, and athlete experiences. You will coach teammates, set priorities, and deliver a consistent athlete-first shopping journey.

In this role you’ll develop plans with senior leadership, oversee head coaching, scheduling, and training to drive results while maintaining a welcoming store culture.