Store Night Lead: Grocery Ops & Customer Service

Kroger Family of Companies; Tooele (UT); On-site; USD 19,000 - 28,000; Full time

Job summary

Kroger Family of Companies is seeking a department supervisor to oversee grocery operations. You will lead a team, manage schedules, train associates, and ensure compliance with safety and quality standards across the department.

The role focuses on delivering outstanding customer experiences, driving promotions, and maintaining product knowledge to assist customers and grow sales. Strong leadership and communication are essential.

Qualifications

• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.

Responsibilities

• Promote trust and respect among associates.
• Communicate information to associates at all levels.
• Collaborate with associates and promote teamwork to achieve goals.
• Establish performance goals and empower associates to meet targets.
• Develop scheduling to manage customer volume during hours of operation.
• Train associates and participate in performance appraisals.
• Adhere to laws and company guidelines.
• Gain knowledge of products and respond to customer questions.
• Offer product samples to help customers discover items.
• Inform customers of grocery specials.
• Develop and implement a department business plan to achieve results.
• Create and execute sales promotions with store management.
• Prepare seasonal critiques for the sales and merchandising supervisor.
• Implement the department's promotional plan.
• Stay updated with current ads and promotions.
• Monitor and control department expenses.

Skills

Effective communication

Basic math

Stress management

Education

High school diploma or equivalent

Job description

Kroger Family of Companies is seeking a department supervisor to oversee grocery operations. You will lead a team, manage schedules, train associates, and ensure compliance with safety and quality standards across the department.

The role focuses on delivering outstanding customer experiences, driving promotions, and maintaining product knowledge to assist customers and grow sales. Strong leadership and communication are essential.