Night Grocery Dept Lead — Customer Experience & Ops

Kroger; Commerce City (CO); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Kroger is seeking a department supervisor to oversee grocery operations and deliver excellent customer service. You will lead associates, train staff, and ensure adherence to safety and quality standards while supporting sales goals in a fast-paced store environment.

The role requires strong communication, basic math skills, and the ability to manage stress while maintaining a positive store atmosphere. Candidates should be prepared to supervise in the absence of the night department leader.

Qualifications

• 18 years of age.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.

Responsibilities

• Adhere to all local, state, federal laws, safety and food safety regulations, and company guidelines.
• Promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Establish performance goals for department and empower associates to meet or exceed targets through collaboration and teamwork.
• Train and develop associates on performance of their job.
• Create an environment that makes customers feel welcome, informed about specials, and make product suggestions.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions and ensure merchandising standards are met.
• Inform associates about promotions affecting the Grocery department.
• Operate register, handle money, process coupons and tender payment.

Skills

Effective communication

Basic math

Stress management

Team collaboration

Job description

Kroger is seeking a department supervisor to oversee grocery operations and deliver excellent customer service. You will lead associates, train staff, and ensure adherence to safety and quality standards while supporting sales goals in a fast-paced store environment.

The role requires strong communication, basic math skills, and the ability to manage stress while maintaining a positive store atmosphere. Candidates should be prepared to supervise in the absence of the night department leader.