Store Merchandising & Operations Manager

Five Below Inc; San Antonio (TX); On-site; USD 17,000 - 24,000; Full time

Job summary

Five Below Inc. in San Antonio, TX, is seeking a capable store leadership professional to manage daily operations and drive customer service excellence.

You will oversee stock receiving, merchandising, and displays, and you’ll handle opening/closing procedures and security tasks while acting as Manager on Duty when needed. The role requires strong people skills, 2+ years in retail management, and the ability to train associates, improve performance, and execute promotional plans to boost sales.

Qualifications

• High School Graduate or equivalent required.
• College experience preferred.
• Minimum 2 years of management experience.

Responsibilities

• Oversees the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor.
• Manages the setup and maintenance of displays for specific store sections, ensuring signage is accurate and promotions are properly highlighted, following corporate guidelines for resets and seasonal updates.
• Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.
• Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
• Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.
• Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance.
• Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service.
• Executes the market plan by arranging products and signage according to corporate guidelines, ensuring promotional materials are displayed properly and updated regularly.
• Ensures the execution of company Inventory Integrity process

Skills

Verbal communication

Written communication

Multi-tasking

Creative thinking

Maintaining composure under pressure

Education

High School Diploma or equivalent

Job description

Five Below Inc. in San Antonio, TX, is seeking a capable store leadership professional to manage daily operations and drive customer service excellence.

You will oversee stock receiving, merchandising, and displays, and you’ll handle opening/closing procedures and security tasks while acting as Manager on Duty when needed. The role requires strong people skills, 2+ years in retail management, and the ability to train associates, improve performance, and execute promotional plans to boost sales.