Store Merchandising & Operations Manager

Five Below; Fort Smith (AR); On-site; USD 17,000 - 24,000; Full time

Job summary

Five Below in Fort Smith, AR is seeking an experienced store management professional to oversee daily operations and lead a team of associates. The role includes opening and closing the store, supervising cash handling, and ensuring outstanding customer service.

You will manage merchandising, displays, training, and scheduling while executing corporate plans and promotions. A minimum of two years in retail management is preferred, with strong communication and the ability to work a flexible

Qualifications

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Responsibilities

• Oversees the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor.
• Manages the setup and maintenance of displays for specific store sections, ensuring signage is accurate and promotions are highlighted per corporate guidelines.
• Manages the entire process of opening or closing the store, including securing cash, locking doors, setting alarms, and ensuring smooth daily operation.
• Acts as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
• Helps oversee the daily activities of all store associates, ensuring they perform duties effectively and provide excellent customer service.
• Supports onboarding and ongoing training of associates to learn store policies, product knowledge, and procedures to improve performance.
• Drives store sales and controls expenses by optimizing merchandising, staff performance, and customer service.
• Executes the market plan by arranging products and signage according to corporate guidelines, ensuring promotions are displayed and updated.
• Ensures execution of Inventory Integrity process.

Skills

Verbal & written communication

Multi-tasking

Creative thinking

Composure under pressure

Education

High School Graduate or equivalent

College experience preferred

Job description

Five Below in Fort Smith, AR is seeking an experienced store management professional to oversee daily operations and lead a team of associates. The role includes opening and closing the store, supervising cash handling, and ensuring outstanding customer service.

You will manage merchandising, displays, training, and scheduling while executing corporate plans and promotions. A minimum of two years in retail management is preferred, with strong communication and the ability to work a flexible