Store Merchandising & Operations Lead

Michaels; Michigan; On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

401(k) with match

Employee Assistance Program

Medical coverage

Dental coverage

Vision coverage

Telemedicine

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance

Employee discounts

Partner discount programs

Job summary

Michaels DET-MT. CLEMENS, MI is seeking a Merchandise Manager to drive merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards.

You will ensure accurate pricing, timely promotions, and a customer-ready store through workload planning and inventory control. The role requires 3+ years of retail leadership experience and the ability to lead SOPs, enforce policy, and manage MOD coverage.

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Assist Store Manager in leading SOPs and company programs to ensure compliance with laws and requirements.
• Ensure execution of Company policies and standards; hold team accountable for store conditions and results.
• Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
• Lead truck execution processes, ensuring timely unloading, accurate sorting, and flow of merchandise to the sales floor.
• Own workload planning and daily task prioritization, coordinating with store leadership to align staffing with business needs.
• Execute and maintain SISO routines to drive in-stock levels, replenishment accuracy, and sales readiness.
• Oversee Planogram (POG) execution, ensuring merchandising sets are completed accurately and on schedule.
• Establish and maintain visual merchandising standards, including initial product placement and presentation.
• Support a clean, organized, and customer-ready store environment, including backroom organization and sales floor recovery.
• Manage key aspects of inventory control, ensuring product accuracy, integrity, and stock movement.
• Execute ad sets, ensuring promotional signage and product placement are compliant and customer-focused.
• Complete price changes accurately and on time, maintaining pricing integrity across the sales floor and systems.
• Oversee Ship from Store fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately.
• Process RTVs and ASN receiving, ensuring compliance, documentation accuracy, and inventory adjustments.
• Manage store damages procedures, ensuring proper handling, reporting, and shrink reduction.
• Train, coach, and develop team members through structured onboarding and ongoing skill-building.
• Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.

Skills

Retail leadership

Store operations

Planogram execution

Job description

Michaels DET-MT. CLEMENS, MI is seeking a Merchandise Manager to drive merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards.

You will ensure accurate pricing, timely promotions, and a customer-ready store through workload planning and inventory control. The role requires 3+ years of retail leadership experience and the ability to lead SOPs, enforce policy, and manage MOD coverage.