PM Store Manager

Workstream; Pearland (TX); On-site; USD 45,000 - 70,000; Full time

Job summary

Chick-fil-A is seeking an experienced Store Manager to lead daily operations with attention to detail and a strong customer service focus. You will supervise staff, monitor financial performance, and ensure safe, high-quality service across shifts.

The role requires coaching team members, driving sales targets, handling customer inquiries with professionalism, and maintaining compliance with food safety standards in a fast-paced environment.

Qualifications

• Proven ability to train and supervise staff.
• Strong focus on customer service and staff communication.
• Comfort with monitoring store financial performance.

Responsibilities

• Train and supervise staff.
• Maintain financial performance for the shift you lead.
• Address customer complaints and inquiries with excellence.
• Maximize productivity and sales targets.
• Motivate staff to achieve goals.
• Ensure compliance with safety and health regulations.

Skills

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Teamwork

Verbal communication

Numerical skills

Excellent IT skills

Enthusiasm

Executive skills

Problem-solving

Initiative

Lead by example

Job description

Store Manager Job Description

We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail.

Our store manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

Responsibilities of a Store Manager

• Training and supervising staff
• Maintaining financial performance of the shift you are leading
• Dealing with customer complaints and queries with excellence
• Maximizing productivity
• Motivating staff to meet sales targets
• Ensuring compliance with safety and health regulations

Store Manager Job Requirements

• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Teamworking skills
• Verbal communication skills
• Numerical skills
• Excellent IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.