Store Manager: Lead Sales, Talent & Fan Experience

BoxLunch & Hot Topic; San Bernardino (CA); On-site; USD 33,062 - 41,328; Full time

Job summary

Hot Topic in California is seeking a Store Manager to lead the team, drive sales targets, recruit and develop talent, and deliver an outstanding in-store experience for customers. You will manage operations, schedules, shrink, and planogram-driven merchandising, partner with leadership, and mentor staff to build a bench of capable, customer-focused associates.

This role requires 1–2 years of retail management, a high school diploma, and comfort with fast-changing fashion retail.

Qualifications

• 1–2 years of retail store management experience.
• High school diploma or GED; degree optional.
• Strong communication, recruiting, and operations skills.
• Comfort with a fast-changing retail environment and pop culture familiarity.
• Able to lift up to 50 pounds and handle store merchandising equipment.

Responsibilities

• Meet or exceed store sales plans and comp goals.
• Recruit, develop, and retain a collaborative team.
• Lead engagement through social media, store apps, and clienteling.
• Maintain an operationally sound store with structure and customer-first selling practices.
• Monitor shrink, payroll hours, schedules, and external factors affecting business.
• Collaborate with retail leadership and HQ on trends and feedback.
• Run sales reports and use data to guide strategy to hit targets.
• Adapt to new technologies and enforce company policies and supply control.
• Merchandise the store with compelling displays and launch promos on time.
• Mentor and recognize staff to build a bench of talent.

Skills

Store management

Leadership

Communication

Recruiting

Operations

Scheduling

Merchandising

Data analysis

Education

High school diploma or GED

Job description

Hot Topic in California is seeking a Store Manager to lead the team, drive sales targets, recruit and develop talent, and deliver an outstanding in-store experience for customers. You will manage operations, schedules, shrink, and planogram-driven merchandising, partner with leadership, and mentor staff to build a bench of capable, customer-focused associates.

This role requires 1–2 years of retail management, a high school diploma, and comfort with fast-changing fashion retail.