Store Manager: Lead a Fan-Focused Retail Team

Hot Topic, Inc.; Metairie (LA); On-site; USD 45,000 - 65,000; Full time

Job summary

Hot Topic in Metairie, LA is seeking a Store Manager to lead a high-energy retail team and deliver strong sales performance. You will recruit, develop, and coach staff while ensuring exceptional customer service and in-store experiences that resonate with fandom.

As the store leader, you will drive the sales plan, manage operations, and leverage data to optimize performance, engagement, and adherence to brand standards in a mall environment.

Qualifications

• 1–2 years of retail store management experience.
• Strong communication, recruiting, and retail operations skills.
• Experience with payroll, reporting, scheduling, and merchandising.
• High school diploma or GED required.

Responsibilities

• Achieve sales plan and comp sales goals.
• Recruit, develop, and retain a collaborative, passionate team.
• Lead customer engagement via social media and clienteling.
• Maintain operational structure, delegation, and customer-first selling.
• Monitor shrink, payroll hours, scheduling, and external factors.
• Communicate trends and feedback with retail leadership and HQ.
• Run sales reports and use data to guide strategy.
• Merchandise the store according to planograms and launch promos on time.
• Mentor and recognize staff to build bench strength.

Skills

Communication

Recruiting

Operations

Payroll

Scheduling

Merchandising

Education

High school diploma or GED

Job description

Hot Topic in Metairie, LA is seeking a Store Manager to lead a high-energy retail team and deliver strong sales performance. You will recruit, develop, and coach staff while ensuring exceptional customer service and in-store experiences that resonate with fandom.

As the store leader, you will drive the sales plan, manage operations, and leverage data to optimize performance, engagement, and adherence to brand standards in a mall environment.