Store Manager, Rodeo Drive - Beverly Hills, CA

Michael Kors; United States; On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Cross-Brand Discount

Clothing allotment

Competitive paid time off

Internal mobility across Capri Brands

Exclusive Employee Sales

Paid Parental Leave

401k Match

Job summary

Michael Kors is seeking a Store Manager, Collection in the United States to lead and energize a boutique team, delivering an exceptional client experience while driving sales and operational excellence.

As a hands-on leader, you will recruit and mentor staff, partner with marketing and CRM to elevate clienteling, and uphold brand standards across the collection.

Qualifications

• 2+ years ofluxury Store Manager experience.

Responsibilities

• Create, lead, and execute the boutique client experience strategy and identify opportunities for improvements with a 360 view to ensure values and standards are upheld.
• Obtain client insights and provide feedback that translates into action plans for continuous improvement in the client experience, partnering with the Corporate Retail Excellence team.
• Lead various bespoke activities to best facilitate a seamless client experience; including defining objectives, planning and preparation, client coordination, entertainment, and product presentation.
• Recruit, hire, retain and provide ongoing mentorship to the boutique team to support improvement of proficiencies, attitudes, and behaviors that impact the client experience.
• Create boutique and implement policies that ensure all team members contribute to the VM bar of excellence.
• In partnership with Marketing and CRM team, utilize training in CRM, clienteling behaviors, and performance conversations to increase sales revenue year over year.
• With the retail excellence team, oversee the client journey to strengthen clienteling results as shown in increased client sales penetration.
• Partner appropriately with the boutique team and Corporate to ensure that the boutique meets brand standards and expectations.

Skills

Store management

Leadership

Job description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

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STORE MANAGER, COLLECTION

WHO YOU ARE:

Our leaders at Michael Kors are stylish, fashion-forward, driven, multi-tasking individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur – we encourage an innovative workplace to creatively drive your business by being a hands-on leader! As a Collection Store Manager, you will develop a dynamic team thatis focusedontheclientexperience and building lasting relationships, while strategically driving the business through proactive planning, innovation, and execution.

WHAT YOU’LL DO:

• Create, lead, and execute the boutique client experience strategy andidentifyopportunities for improvements with a 360 view to ensure values and standards are upheld.

• Obtain client insights and provide feedback that translates into action plans for continuous improvement in the client experience, partnering closely with the Corporate Retail Excellence team.

• Lead various bespoke activities to bestfacilitatea seamless clientexperience;including but not limited to, definingobjectives, planning and preparation, client coordination, entertainment, and product presentation.

• Recruit, hire,retainand provideongoing mentorship to the boutique team to best support the improvement ofproficiencies, attitudes, and behaviors thatimpacttheclientexperience.

• Create boutique and implement policies that ensure all team members contribute to the VM bar of excellence.

• In partnership with the Marketing and CRM team,utilizetraininginCRM,clientelingbehaviors, and performance conversations to increase sales revenue year over year.

• With the retail excellence team, oversee the client journey to further strengthen theclientelingresults as shown in increased client salespenetration.

• Partner appropriately with the boutique team and Corporate to ensure that the boutique meets brand standards and expectations.

YOU’LL NEED TO HAVE:

• 2+ years of relevantluxury Store Manager experience as a proven leader

WE’D LOVE TO SEE:

• An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic

• Well connected with the ability toengage;a true brand ambassador

• Customer service obsessed; ability to sell with a passion for styling and love for fashion

• Strong in performance management and team development

• Technologically savvy individual with an entrepreneurial spirit

THE BENEFITS

• Cross-Brand Discount

• Clothing allotment

• Competitive paid time off

• Internal mobility across Capri Brands (Michael Kors & Jimmy Choo)

• Exclusive Employee Sales

• Paid Parental Leave

• 401k Match

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The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail].

In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.

Compensation Range:

100,000.00 - 120,000.00 USD