Store Manager - Redmond

JOE & THE JUICE; Seattle (WA); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Employee discounts

Medical, dental, and vision insurance

401(k) program

Paid vacation, sick leave, and holidays

Leadership training and development programs

Job summary

JOE & THE JUICE in Seattle is seeking a Store Manager to oversee daily operations, ensuring high performance and compliance with company standards. This role requires leadership in team development and maintaining an outstanding guest experience while achieving store sales targets.

The ideal candidate will have a minimum of three years of experience in a retail or hospitality environment, a passion for people leadership, and excellent communication skills. Benefits include competitive medical insurance, 401(k), and substantial paid time off.

Qualifications

• Minimum 3 years in leadership roles in retail, hospitality, or service.
• Experience in developing teams and driving performance.
• Strong interpersonal skills to build trust and resolve conflicts.
• Commitment to coaching and mentoring for team development.

Responsibilities

• Lead daily store operations and team member workflows.
• Manage recruitment, hiring, and onboarding processes.
• Drive guest loyalty and ensure excellent service.
• Maintain compliance with health and safety standards.
• Optimize financial performance and achieve sales targets.

Skills

Leadership

Communication

Team development

Performance management

Customer service

Job description

Job Summary: As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products. Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best‑in‑class guest experiences. Ultimately you are accountable for meeting the cost budget, reaching the store’s sales targets, and EBITDA through existing and new company initiatives.

Virtue-Based Leadership

• Lead, inspire, and develop team members in alignment with company virtues and operational principles
• Act as a role model of company values and foster a positive, high‑performance culture
• Ensure clear communication of expectations and accountability across the team

Recruitment & Talent Development

• Own the recruitment, interviewing, hiring, pre‑boarding, and onboarding of team members
• Ensure optimal team positioning to meet operational needs
• Build and maintain a strong future talent pipeline

Employee Engagement & Development

• Develop and motivate team members through structured development plans and continuous feedback
• Facilitate in‑store training sessions and regular team meetings
• Monitor and drive employee engagement initiatives to meet or exceed benchmark engagement scores

Guest Experience

• Champion a guest‑first mindset across all store operations
• Build strong relationships within the local community in alignment with brand behavior principles
• Drive guest loyalty and satisfaction through consistent service excellence

Operational Excellence & Compliance

• Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards
• Ensure compliance with brand standards and local regulatory requirements
• Uphold the highest operational ratings and performance standards

Shift Planning & Workforce Management

• Develop optimal shift plans considering seasonality, local events, and store traffic patterns
• Ensure efficient workflows aligned with company standards and budget
• Ensure working hours comply with contractual obligations, union agreements, and local labor laws

Stock & Inventory Management

• Take full ownership of inventory management, including stock counting and ordering
• Optimize inventory levels to minimize waste and meet defined monthly waste targets

Performance & Financial Management

• Drive sales growth and overall store performance
• Optimize store EBITDA and achieve defined KPI target
• Monitor financial performance and implement corrective actions where necessary

Qualifications

• Minimum 3 years of leadership experience in a comparable retail, hospitality, or service‑driven environment, with a proven track record of delivering operational and financial results
• Demonstrated experience leading and developing teams, with the ability to drive performance, accountability, and engagement
• Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture
• Passion for people leadership, with a genuine commitment to coaching, mentoring, and developing team members to reach their full potential

Benefits and Perks

• Experience our brand firsthand with exclusive discounts and special offers available only to employees
• Access competitive medical, dental, and vision insurance plans designed to support your overall well‑being
• Invest in your future with our 401(k) program
• Recharge and reset with paid vacation, sick leave, and holidays so you can bring your best self to work
• Grow your career with structured leadership training, educational support, and development programs designed to help you reach your full potential
• Compensation – Starting at $80,000 plus bonuses

Joe & the Juice is proud to be an equal opportunity employer. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background.