Store Manager Palo Alto, California

Joe & The Juice; Palo Alto (CA); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Exclusive employee discounts

Competitive medical, dental, and vision insurance

401(k) program

Paid vacation and sick leave

Structured leadership training

Job summary

Joe & The Juice is seeking a Store Manager in Palo Alto, responsible for daily store operations, leading a high-performance team, and creating great guest experiences. The role involves meeting sales targets, maintaining inventory, and ensuring compliance with health and safety regulations.

The ideal candidate has at least 3 years of leadership experience in a retail or hospitality environment. This position offers employee discounts, competitive insurance plans, and compensation starting at $90,000 plus bonuses.

Qualifications

• Minimum 3 years of leadership experience in a comparable retail or hospitality environment.
• Proven track record of delivering operational and financial results.
• Strong interpersonal and communication skills.

Responsibilities

• Lead, inspire, and develop team members.
• Own the recruitment and onboarding of team members.
• Drive guest loyalty and satisfaction.

Skills

Leadership experience

Interpersonal skills

Communication skills

Team development

Job description

About Joe & the Juice

Joe & the Juice is a people‑centric food and beverage company built around culture, not just juice, sandwiches, coffee, and more. It offers a high‑energy community where music is loud, the bar is your stage, and your personality matters as much as your skills. The company values inclusion and growth, welcoming people from all backgrounds and creating great guest experiences that turn regular customers into beloved returning guests.

Job Summary

As a Store Manager you are responsible for the daily operation of your store, ensuring the highest performance in all areas. You will adhere to market‑specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high‑quality products. Your overall success depends on the degree to which you can lead, develop, and retain a highly engaged team, follow operational requirements, and deliver best‑in‑class guest experiences. You are accountable for meeting the cost budget, reaching the store’s sales targets, and EBITDA through existing and new company initiatives.

Key Responsibilities

Virtue‑Based Leadership

• Lead, inspire, and develop team members in alignment with company virtues and operational principles
• Act as a role model of company values and foster a positive, high‑performance culture
• Ensure clear communication of expectations and accountability across the team

Recruitment & Talent Development

• Own the recruitment, interviewing, hiring, pre‑boarding, and onboarding of team members
• Ensure optimal team positioning to meet operational needs
• Build and maintain a strong future talent pipeline

Employee Engagement & Development

• Develop and motivate team members through structured development plans and continuous feedback
• Facilitate in‑store training sessions and regular team meetings
• Monitor and drive employee engagement initiatives to meet or exceed benchmark engagement scores

Guest Experience

• Champion a guest‑first mindset across all store operations
• Build strong relationships within the local community in alignment with brand behavior principles
• Drive guest loyalty and satisfaction through consistent service excellence

Operational Excellence & Compliance

• Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards
• Ensure compliance with brand standards and local regulatory requirements
• Uphold the highest operational ratings and performance standards

Shift Planning & Workforce Management

• Develop optimal shift plans considering seasonality, local events, and store traffic patterns
• Ensure efficient workflows aligned with company standards and budget
• Ensure working hours comply with contractual obligations, union agreements, and local labor laws

Stock & Inventory Management

• Take full ownership of inventory management, including stock counting and ordering
• Optimize inventory levels to minimize waste and meet defined monthly waste targets

Performance & Financial Management

• Drive sales growth and overall store performance
• Optimize store EBITDA and achieve defined KPI target
• Monitor financial performance and implement corrective actions where necessary

Qualifications

• Minimum 3 years of leadership experience in a comparable retail, hospitality, or service‑driven environment, with a proven track record of delivering operational and financial results
• Demonstrated experience leading and developing teams, with the ability to drive performance, accountability, and engagement
• Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture
• Passion for people leadership, with a genuine commitment to coaching, mentoring, and developing team members to reach their full potential

The Juice – Overview of Your Benefits and Perks

• Exclusive employee discounts and special offers
• Competitive medical, dental, and vision insurance plans
• 401(k) program
• Paid vacation, sick leave, and holidays
• Structured leadership training, educational support, and development programs
• Compensation starting at $90,000 plus bonuses

Joe & the Juice is proud to be an equal opportunity employer. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background.