Assistant Store Manager

JOE & THE JUICE; Chicago (IL); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Exclusive employee discounts

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid sick leave

Paid holidays

Leadership training

Educational support

Job summary

Joe & the Juice in Chicago is seeking an Assistant Store Manager to support the Store Manager in daily operations, uphold standards, and lead the team in their absence.

This role emphasizes guest experience, compliance, coaching, and achieving KPIs while maintaining brand expectations. The ideal candidate has leadership experience, strong communication, and a commitment to a long-term career in management.

Qualifications

• 1+ year in a leadership role overseeing a team and store operations.
• Strong interpersonal and communication skills to build trust and resolve conflicts.
• Ambition to develop into a people-focused store leader for a long-term career.

Responsibilities

• Support the Store Manager in leading team members and daily operations.
• Provide guidance and support to maintain a positive, high-performing store culture.
• Demonstrate integrity and align actions with company principles.
• Coach and train team members through in-store programs and coaching.
• Support initiatives to improve employee engagement and guest experience.
• Encourage open communication and collaboration within the team.
• Champion a guest-first mindset and build strong guest relationships.
• Contribute to guest satisfaction, loyalty, and brand standards.
• Maintain safe, clean, and compliant store environments.
• Assist in stock handling, inventory counts, and ordering.
• Support cost management and store profitability through KPIs.

Skills

Leadership experience

Interpersonal skills

Career growth mindset

Job description

Assistant Store Manager

Job Summary: As an Assistant Store Manager, you are responsible for assisting the Store Manager in the daily operation of the store, ensuring the highest performance possible in all areas within the operation. You will help maintain compliance with legal requirements, company policies, cleaning standards, and overall store layout, while leading your team when the Store Manager is not present to ensure efficient workflows, great guest experiences, and high-quality products.

Key Responsibilities

• Support the Store Manager in leading team members in alignment with the company Manifest and operational principles
• Provide guidance and support to team members to ensure a positive and high‑performing store culture
• Demonstrate leadership integrity by aligning actions, decisions, and behaviors with company principles
• Support the Store Manager in developing and motivating team members through ongoing coaching and in‑store training
• Support initiatives that maintain and improve the store’s employee engagement levels
• Encourage open communication and contribute to a collaborative team environment
• Champion a guest‑first mindset in all store activities
• Build and maintain strong guest relationships within the local community in alignment with brand behaviour principles
• Contribute to increasing overall guest satisfaction and loyalty
• Help maintain a safe, secure, and healthy work environment
• Enforce hygiene, cleaning, health, and safety standards in accordance with company guidelines
• Ensure brand standards and local regulatory requirements are consistently upheld
• Assist in stock handling processes, including inventory counts and ordering
• Support inventory optimisation to ensure cost of goods sold (COGS) remains within defined monthly targets
• Support initiatives to drive sales growth and optimise store profitability
• Assist in achieving company‑defined financial and non‑financial KPIs
• Monitor performance metrics and escalat opportunities or risks to the Store Manager as needed

Qualifications

• At least 1 year of experience in a leadership position with responsibility for team supervision, daily operations, and opening/closing procedures
• Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture
• Demonstrates a strong ambition to grow into a people‑focused leader and build a long‑term career in management

Benefits

• Exclusive employee discounts and special offers on brand products
• Competitive medical, dental, and vision insurance plans
• 401(k) retirement savings plan
• Paid sick leave and holidays
• Structured leadership training and educational support programmes
• Compensation $21.63 + Tips

Equal Opportunity Employer

Joe & the Juice is proud to be an equal opportunity employer. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants—no matter your race, gender, age, religion, sexual orientation, or background.