Store Manager - New Store Opening Boston, Massachusetts

Joe & The Juice; Boston (MA); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Exclusive employee discounts

Medical, dental, and vision insurance

401(k) program

Paid vacation and sick leave

Leadership training and development programs

Job summary

Joe & The Juice in Boston is seeking a Store Manager to oversee daily operations, ensuring high-quality products and exceptional guest experiences. You will lead a dedicated team, drive sales growth, and achieve budget targets while maintaining the store's compliance with legal and brand standards.

Ideal candidates will have at least 3 years of leadership experience, demonstrating a commitment to developing team members and fostering an engaging workplace. The role includes monitoring performance and implementing strategies for success.

Qualifications

• Minimum 3 years of leadership experience in retail, hospitality, or service.
• Experience in leading and developing teams to drive performance.
• Strong interpersonal skills with the ability to build trust.

Responsibilities

• Lead and develop team members in alignment with company virtues.
• Ensure clear communication of expectations across the team.
• Monitor employee engagement initiatives to exceed benchmarks.

Skills

Leadership experience

Team development

Communication skills

Job description

About JOE & THE JUICE

JOE & THE JUICE is a people‑centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. We believe in four simple virtues that shape everything we do:

• Inclusion
• Growth

From your first day, you’ll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar.

Job Summary

As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation. You will adhere to market‑specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members, ensuring efficient workflows, great guest experiences, and high‑quality products.

Your overall success depends on the degree to which you are able to lead, develop, and retain a highly engaged team. You are accountable for meeting the cost budget, reaching the store’s sales targets, and EBITDA through existing and new company initiatives.

Key Responsibilities

• Lead, inspire, and develop team members in alignment with company virtues and operational principles.
• Act as a role model of company values and foster a positive, high‑performance culture.
• Ensure clear communication of expectations and accountability across the team.
• Own the recruitment, interviewing, hiring, pre‑boarding, and onboarding of team members.
• Ensure optimal team positioning to meet operational needs and build a strong future talent pipeline.
• Develop and motivate team members through structured development plans and continuous feedback.
• Facilitate in‑store training sessions and regular team meetings.
• Monitor and drive employee engagement initiatives to meet or exceed benchmark engagement scores.
• Champion a guest‑first mindset across all store operations.
• Build strong relationships within the local community in alignment with brand behavior principles.
• Drive guest loyalty and satisfaction through consistent service excellence.
• Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards.
• Ensure compliance with brand standards and local regulatory requirements.
• Uphold the highest operational ratings and performance standards.
• Develop optimal shift plans considering seasonality, local events, and store traffic patterns.
• Ensure efficient workflows aligned with company standards and budget.
• Ensure working hours comply with contractual obligations, union agreements, and local labor laws.
• Take full ownership of inventory management, including stock counting and ordering.
• Optimize inventory levels to minimize waste and meet defined monthly waste targets.
• Drive sales growth and overall store performance.
• Optimize store EBITDA and achieve defined KPI targets.
• Monitor financial performance and implement corrective actions where necessary.

Qualifications

• Minimum 3 years of leadership experience in a comparable retail, hospitality, or service‑driven environment, with a proven track record of delivering operational and financial results.
• Demonstrated experience leading and developing teams, with the ability to drive performance, accountability, and engagement.
• Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture.
• Passion for people leadership, with a genuine commitment to coaching, mentoring, and developing team members to reach their full potential.

Benefits & Perks

• Experience our brand firsthand with exclusive discounts and special offers available only to employees.
• Competitive medical, dental, and vision insurance plans designed to support your overall well‑being.
• 401(k) program to invest in your future.
• Paid vacation, sick leave, and holidays to recharge and reset.
• Structured leadership training, educational support, and development programs designed to help you reach your full potential.
• Starting compensation of $80,000 plus bonus.

Equal Opportunity Employer

Joe & the Juice is proud to be an equal opportunity employer. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants—no matter your race, gender, age, religion, sexual orientation, or background.