Store Manager - New Store Opening

JOE & THE JUICE; Boston (MA); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Exclusive discounts

Medical, dental, and vision insurance

401(k) program

Paid vacation and sick leave

Structured leadership training

Job summary

JOE & THE JUICE is seeking a Store Manager in Boston, MA. In this role, you will oversee daily store operations, ensuring compliance with company policies and regulations while leading and developing your team to reach operational excellence. Responsibilities include managing inventory, driving sales growth, and maintaining a guest-first approach.

Applicants should have at least 3 years of leadership experience in a relevant field, a passion for coaching team members, and strong communication skills. The position offers a starting salary of $80,000 plus bonuses and various employee benefits.

Qualifications

• Minimum 3 years of leadership experience in a retail, hospitality, or service environment.
• Demonstrated ability to drive performance and accountability.
• Strong communication skills to foster trust and collaboration.

Responsibilities

• Lead and develop team members aligned with company values.
• Own recruitment and onboarding of team members.
• Ensure guest-first mindset across all operations.
• Drive sales growth and optimize store performance.
• Maintain compliance with health and safety standards.

Skills

Leadership experience

Team development

Interpersonal skills

Coaching and mentoring

Job description

Company Overview

JOE & THE JUICE is a people‑centric food and beverage company founded in 2002, with over 500 locations across 20 countries. The company focuses on culture, inclusion, and high‑quality products.

Job Summary

As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation. You will adhere to market‑specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high‑quality products. Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team. You are accountable for meeting the cost budget, reaching the store’s sales targets, and EBITDA through existing and new company initiatives.

Key Responsibilities

• Virtue‑Based Leadership
  • Lead, inspire, and develop team members in alignment with company virtues and operational principles
  • Act as a role model of company values and foster a positive, high‑performance culture
  • Ensure clear communication of expectations and accountability across the team
• Recruitment & Talent Development
  • Own the recruitment interviewing, hiring, pre‑boarding, and onboarding of team members
  • Ensure optimal team positioning to meet operational needs
  • Build and maintain a strong future talent pipeline
• Employee Engagement & Development
  • Develop and motivate team members through structured development plans and continuous feedback
  • Facilitate in‑store training sessions and regular team meetings
  • Monitor and drive employee engagement initiatives to meet or exceed benchmark engagement scores
• Guest Experience
  • Champion a guest‑first mindset across all store operations
  • Build strong relationships within the local community in alignment with brand behavior principles
  • Drive guest loyalty and satisfaction through consistent service excellence
• Operational Excellence & Compliance
  • Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards
  • Ensure compliance with brand standards and local regulatory requirements
  • Uphold the highest operational ratings and performance standards
• Shift Planning & Workforce Management
  • Develop optimal shift plans considering seasonality, local events, and store traffic patterns
  • Ensure efficient workflows aligned with company standards and budget
  • Ensure working hours comply with contractual obligations, union agreements, and local labor laws
• Stock & Inventory Management
  • Take full ownership of inventory management, including stock counting and ordering
  • Optimize inventory levels to minimize waste and meet defined monthly waste targets
• Performance & Financial Management
  • Drive sales growth and overall store performance
  • Optimize store EBITDA and achieve defined KPI target
  • Monitor financial performance and implement corrective actions where necessary

Qualifications

• Minimum 3 years of leadership experience in a comparable retail, hospitality, or service‑driven environment, with a proven track record of delivering operational and financial results
• Demonstrated experience leading and developing teams, with the ability to drive performance, accountability, and engagement
• Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture
• Passion for people leadership, with a genuine commitment to coaching, mentoring, and developing team members to reach their full potential

Benefits and Perks

• Experience our brand firsthand with exclusive discounts and special offers available only to employees
• Access competitive medical, dental, and vision insurance plans designed to support your overall well‑being
• Invest in your future with our 401(k) program
• Recharge and reset with paid vacation, sick leave, and holidays so you can bring your best self to work
• Grow your career with structured leadership training, educational support, and development programs designed to help you reach your full potential
• Compensation – Starting at $80,000 plus bonus

Equal Opportunity Employer

Joe & the Juice is proud to be an equal opportunity employer. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background.

NOTICE OF NON‑DISCRIMINATION POLICY

Joe & the Juice complies with all applicable anti‑discrimination laws. Candidates and employees are evaluated solely on the basis of qualifications, experience, and performance.