Store Manager: Premium Denim & Brand Experience

OTB; Aventura (FL); On-site; USD 90,000 - 100,000; Full time

Job summary

OTB Group North America is seeking a Store Manager for a Diesel brand location in the United States. The role places you in charge of sales, profitability, and bringing the Diesel brand identity to life in every client interaction.

You will lead a high-performing team, set service standards, manage schedules and payroll, recruit and train staff, and ensure compliance with company policy and local labor law. The ideal candidate has 5+ years in retail management and luxury retail experience.

Qualifications

• Five or more years of experience in retail management or a related role.
• Excellent verbal and written communication skills for client engagement and team leadership.
• Proficiency with Microsoft Office Suite or related software.
• Experience in retail, luxury retail or service-oriented organizations preferred.
• Strong project management skills with the ability to prioritize in a fast-paced environment.
• Flexible availability, including weekends, holidays, and variable shifts.
• Previous client book is preferred.
• Ethical conduct must lead by example.
• Learning orientation and ability to train and teach.
• Performance management and leadership capabilities.
• Elevated market awareness and networking skills.

Responsibilities

• Maintain a full understanding of the business strategy and action to achieve sales and financial goals and targets.
• Build store strategy and annual action plan indicating roadmap of expected sales and financial achievements.
• Communicate and track store sales and KPI’s with context and rationale for results.
• Review store schedules weekly to ensure appropriate coverage and payroll management.
• Ensure the store achieves expense budgets through monitoring and controlling expense items.
• Review profit and loss reports monthly and develop action plans to address expense controls.
• Recruit, train, and manage store associates; coordinate store logistics and operations.
• Foster an inspiring environment for engagement and learning; empower team development.
• Responsible for recruitment, development and performance management of the team.
• Train staff in all job responsibilities; ensure adherence to policies and procedures.
• Identify strengths and development areas of store personnel.
• Ensure staff are trained in customer service standards for a stellar experience.
• Lead and monitor clientele programs; develop long-term client relationships.
• Develop and grow existing customer databases; ensure CRM delivery per standards.
• Work with supervisors to resolve customer issues to satisfaction.
• Maximize efficiency and protect business integrity via Store Operation policies.
• Manage staff scheduling to maximize productivity and control payroll.
• Ensure a well-maintained, clean and organized store; support efficient operations.
• Ensure accuracy in POS transactions, cash handling, and banking procedures.
• Lead visual merchandising standards and maintain product displays per guidelines.

Skills

Retail management

Communication skills

Microsoft Office

Luxury retail experience

Project management

Flexible availability

Client book

Ethical conduct

Learning orientation

Performance management

Leadership

Market awareness

Job description

OTB Group North America is seeking a Store Manager for a Diesel brand location in the United States. The role places you in charge of sales, profitability, and bringing the Diesel brand identity to life in every client interaction.

You will lead a high-performing team, set service standards, manage schedules and payroll, recruit and train staff, and ensure compliance with company policy and local labor law. The ideal candidate has 5+ years in retail management and luxury retail experience.