Store Manager — Premium Chocolate & Gelato Retail

Venchi; Los Angeles (CA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health Insurance – 100% covered by the

Dental Insurance – 100% covered by the

Vision Insurance

401(k) Plan with company match

Annual manager bonus (up to 30% ofBase

Paid Time Off (PTO)

Paid Parental Leave (up to 13 weeks)

Flexible Spending Account (FSA)

Commuter Benefits

Wellness Program (Wellhub)

Peloton discount on equipment and memb

Job summary

Venchi is seeking a dynamic Store Manager for our Venice, CA location to lead a retail team, drive sales, and uphold the Venchi Service Model while ensuring exceptional customer experiences.

You will monitor KPIs, manage schedules and inventory, and coach staff to deliver high-quality service in a fast-paced environment. Fluency in English and passion for chocolate and gelato are essential.

Qualifications

• Minimum 2 years of managing a team in a retail environment.
• High School diploma or GED.
• Ability to utilize MS Office Suite programs.
• Food & beverage or retail experience preferred.
• Strong multitasking in a fast-paced environment.

Responsibilities

• Lead your team in achieving business goals (sales, productivity, COGS, etc.) while supporting employee growth through ongoing training, guidance, and motivation.
• Provide outstanding customer service via effective sales strategies.
• Ensure the successful execution of the Venchi Service Model.
• Communicate to ensure employees have resources needed to be successful.
• Monitor store KPIs and performance, manage store calendar (shifts, orders, forecast and inventory) to reach company goals.
• Execute visual merchandising guidelines and layouts.
• Maintain the highest level of food and health compliance within the store.

Skills

Team leadership

Retail management

MS Office

Fluent English

Customer service

Education

High School Diploma or GED

Tools

POS systems

Job description

Venchi is seeking a dynamic Store Manager for our Venice, CA location to lead a retail team, drive sales, and uphold the Venchi Service Model while ensuring exceptional customer experiences.

You will monitor KPIs, manage schedules and inventory, and coach staff to deliver high-quality service in a fast-paced environment. Fluency in English and passion for chocolate and gelato are essential.