Assistant Store Manager – Chocolate & Gelato Boutique

Venchi; Boston (MA); Hybrid; USD 58,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

401(k) Plan with up to 4% Company Mil

Paid Parental Leave

Paid Time Off (PTO)

Flexible Spending Account (FSA)

Commuter Benefits

Wellness Program (Wellhub)

Employee Discount on Venchi products

Job summary

Venchi seeks an Assistant Store Manager for our Boston, MA location to lead a fast-paced retail team and deliver exceptional customer service. You will support store leadership, drive KPIs, and ensure smooth daily operations for a premium chocolate and gelato brand.

The role requires two years of Assistant Store Manager experience, English fluency, and flexibility to work evenings, weekends, and holidays in a bustling store environment.

Qualifications

• Two years of Assistant Store Manager experience.
• Experience in running a fast-paced retail environment.
• Food industry experience preferred.
• Fluent in English; bilingual a plus.
• Ability to work evenings, weekends, and holidays.

Responsibilities

• Drive sales through a high standard of customer service and business acumen.
• Be a brand champion by promoting the Venchi Service Model.
• Support the store manager to drive KPIs, goals, and results.
• Support all employees in their training, acting as a guide and motivator.
• Assist the store manager in planning and coaching sessions with the team.
• Ensure standards through Store Operational Audits.
• Keep equipment well-maintained and report issues.
• Maintain food safety regulations.

Skills

Retail Management

Customer Service

Team Leadership

English Proficiency

Job description

Venchi seeks an Assistant Store Manager for our Boston, MA location to lead a fast-paced retail team and deliver exceptional customer service. You will support store leadership, drive KPIs, and ensure smooth daily operations for a premium chocolate and gelato brand.

The role requires two years of Assistant Store Manager experience, English fluency, and flexibility to work evenings, weekends, and holidays in a bustling store environment.