Assistant Store Manager - Chocolate & Gelato Great Benefits

Venchi; Boston (MA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

401(k) Plan

Parental Leave

PTO

FSA

Commuter Benefits

Wellness Program

Employee Discount

Job summary

Venchi is seeking an Assistant Store Manager for its Boston, MA location to lead daily store operations, drive sales, and deliver exceptional customer service. The role partners with the Store Manager to develop the team and uphold Venchi’s brand standards in a fast-paced retail environment.

The ideal candidate has at least two years of retail supervisory experience, is fluent in English, passionate about chocolate and gelato, and flexible to work evenings, weekends, and holidays as needed.

Qualifications

• Two years of Assistant Store Manager experience in a retail environment.
• Experience in running a fast-paced retail sales and customer service environment.
• Passionate about chocolate and gelato; food industry experience preferred.

Responsibilities

• Drive sales through high customer service standards and business acumen.
• Promote Venchi Service Model and brand standards.
• Support Store Manager to drive KPI’s, goals, and results.
• Coach and develop store team members through training and guidance.
• Assist in planning and follow-ups with the team to achieve objectives.
• Ensure Store Operational Audits are completed successfully.
• Maintain equipment and ensure compliance with food safety regulations.

Skills

Retail sales experience

Customer service

Fluent in English

Team leadership

Flexible schedule

Job description

Venchi is seeking an Assistant Store Manager for its Boston, MA location to lead daily store operations, drive sales, and deliver exceptional customer service. The role partners with the Store Manager to develop the team and uphold Venchi’s brand standards in a fast-paced retail environment.

The ideal candidate has at least two years of retail supervisory experience, is fluent in English, passionate about chocolate and gelato, and flexible to work evenings, weekends, and holidays as needed.