Store Manager - New Charleston Opening

Little Words Project LLC; Charleston (SC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Generous employee discount

Free monthly product

Monthly commission

Quarterly incentives (store & personal

Quarterly group coaching opportunities

Job summary

Little Words Project LLC is opening a brand-new store on King Street in Charleston, SC and seeks a Store Manager to build a team, shape culture, drive sales, and create meaningful guest experiences from day one.

You’ll lead, train, and develop a high-performing team, implement CRM strategies, manage inventory and daily store operations, and bring the brand to life through events and community activations. This role requires flexibility and a passion for kindness and community.

Qualifications

• 3+ years of retail management experience.
• Experience hiring, scheduling, coaching, and developing employees.
• Strong sales, customer service, and relationship-building skills.
• Excellent communication, organization, and problem-solving skills.
• Ability to work a flexible retail schedule, including weekends and holidays.
• A passion for kindness, positivity, community, and creating meaningful guest experiences.

Responsibilities

• Lead, hire, train, coach, and develop a high-performing store team.
• Create a welcoming, positive, and inclusive store culture.
• Drive sales and guest engagement through exceptional service, clienteling, and CRM strategies.
• Monitor key sales metrics, including conversion, UPT, and AOV, and coach the team to achieve goals.
• Bring the Little Words Project brand to life through visual merchandising, product launches, events, and community activations.
• Oversee inventory, replenishment, POS, cash handling, opening/closing, and other daily store operations.
• Lead bead bar appointments, custom orders, parties, and special guest experiences.
• Maintain a clean, organized, safe, and on-brand store.
• Ensure compliance with company policies and procedures while adapting to the needs of a new and growing location.

Skills

Retail management

Hiring & coaching

Customer service

Sales skills

Communication

Flexible schedule

Community oriented

Tools

Endear CRM

NetSuite

Job description

Little Words Project LLC is opening a brand-new store on King Street in Charleston, SC and seeks a Store Manager to build a team, shape culture, drive sales, and create meaningful guest experiences from day one.

You’ll lead, train, and develop a high-performing team, implement CRM strategies, manage inventory and daily store operations, and bring the brand to life through events and community activations. This role requires flexibility and a passion for kindness and community.