Store Manager - Launch Charleston, Lead Growth & Culture

Little Words Project LLC; Charleston (SC); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Generous Employee Discount

Free Monthly Product

Monthly Commission

Quarterly Store and Individual Incent​

Quarterly Group Coaching Opportunities

Job summary

Little Words Project LLC is opening a brand-new store on King Street in Charleston, SC. We’re seeking a Store Manager to lead a new team, shape culture, and deliver exceptional guest experiences from day one.

You’ll hire, train, and coach staff, implement clienteling and CRM strategies, manage inventory and operations, and create events that showcase the brand. This role requires a hands-on leader who thrives in a fast-paced, community-focused environment.

Qualifications

• 3+ years of retail management experience.
• Experience hiring, scheduling, coaching, and developing employees.
• Strong sales, customer service, and relationship-building skills.
• Excellent communication, organization, and problem-solving skills.
• Ability to work a flexible retail schedule, including weekends and holidays.
• A passion for kindness, positivity, community, and creating meaningful guest experiences.

Responsibilities

• Lead, hire, train, coach, and develop a high-performing store team.
• Create a welcoming, positive, and inclusive store culture.
• Drive sales and guest engagement through exceptional service, clienteling, and CRM strategies.
• Monitor key sales metrics, including conversion, UPT, and AOV, and coach the team to achieve goals.
• Bring the Little Words Project brand to life through visual merchandising, product launches, events, and community activations.
• Oversee inventory, replenishment, POS, cash handling, opening/closing, and other daily store operations.
• Lead bead bar appointments, custom orders, parties, and special guest experiences.
• Maintain a clean, organized, safe, and on-brand store.
• Ensure compliance with company policies and procedures while adapting to the needs of a new and growing location.

Skills

Retail management

Hiring & coaching

Customer service

Communication

Job description

Little Words Project LLC is opening a brand-new store on King Street in Charleston, SC. We’re seeking a Store Manager to lead a new team, shape culture, and deliver exceptional guest experiences from day one.

You’ll hire, train, and coach staff, implement clienteling and CRM strategies, manage inventory and operations, and create events that showcase the brand. This role requires a hands-on leader who thrives in a fast-paced, community-focused environment.